L i s a K a n D e
s i g n s
To place an order:
Once your order has been confirmed, you can send a cashier's check or money order. You can also use Paypal which is the preferred method of payment that guarantees quick shipment. Purchases may also be made directly by Visa or Mastercard (minimum $25 purchase) through our merchant account by emailing your credit card info in two separate emails. (1st email: the first eight digits, and expiration date with your mailing address; 2nd email: the last eight digits, and the 3 digit security code with your billing address, if different.) We do NOT accept COD orders or personal checks due to experiences with NSF (non-sufficient fund) charges in the past. All orders must be prepaid prior to shipment, no exceptions. PayPal and direct credit card payments will ship immediately. Shipments are twice weekly with adjustments made based on customer needs. If you need your order urgently, we can make a special trip to the post office, just let me know in advance so I can arrange around my studio schedule.
Please remember to confirm via email within 2 days your shipping address so
that your order can be prepared for shipment.
Also note that generally sellers bear no responsibility for USPS mail
delays and/or loss, if insurance is not purchased.
Insurance is $1.85 for up to $50 insured. USPS
charges $2.35 for $50 to $100, $2.90 from $100.01 to $200, $4.85 from
200.01 to $300, and $4.85 plus $1.00 for every $100 thereafter for $300.01
to $5000. Orders are shipped via Priority mail which starts at $5.00
and goes up dependent on weight. The most economical form of shipment will
be used. The seller is NOT responsible for any damages incurred by
Orders over $50 are recommended to be insured for security.
All orders are shipped with Delivery Confirmation and prices are already
included in the shipping rates.
Orders over $50 are recommended to be insured for security. All orders are shipped with Delivery Confirmation and prices are already included in the shipping rates.
We also ship internationally and shipping charges will be slightly higher than US domestic mail. Priority International flat rate envelop or small box is the preferred method of shipment. All custom fees, if any, are the responsibility of the buyer. We will work with you for the best shipping options and savings for your order.
If you have any questions, please feel free to send an email.
We would always like to have everything you want and need in stock. However, there are times that some of our products may sell out prior to your email order, especially if we're having a sale. Orders are reserved on a first come, first serve basis. Ordering of glass beads are only from the online catalog which indicates the current styles I am creating in my studio. Gallery beads show only a sampling of my work and are not necessarily always available. Generally, show stock is opened for Internet ordering in between shows and locked during the days of exhibiting. To order glass beads, email me and I will send you photos of the offline stock, if available. For any out of stock glass beads, you can opt to be placed on a waiting list until the respective style of beads are available again.
everything you buy from Lisa Kan Designs to be free from defects in
material and workmanship. Certain handcrafted items such as Bali Sterling,
Bali Oxidized Silver, Bali Gold Vermeil, lampwork beads, metalsmith jewelry and hand faceted semi-precious stones may have
slight variations from batch to batch, which are quite normal. If you are
not completely satisfied with any product you purchased, email us immediately
for possible product exchanges, credit towards a future order or check refund. After receiving our confirmation, return
the product postage paid within 10 business days. Lisa Kan
Designs is NOT responsible for return postage and/or lost packages. It is
always wise to purchase insurance for security.
We honor your privacy and do not share any of your personal information. Your information is kept in our offline database on a separate computer system to better serve you and to keep you informed of our specials or new products. Updated news is posted on the website frequently as we do not believe in barraging your email account with electronic newsletters which may be considered SPAM by some servers. You may also be interested in reading our Facebook page, which has a more personal view of the behind the scenes happenings at Lisa Kan Designs.
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